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Military Personnel Student Loan Benefits and Resources

Military personnel:
Have student loan questions?

Automated phone support available 24/7

Specialized military customer service reps are available Monday – Friday 8 a.m. to 8 p.m., ET

After supplying your account information, select the service member option

Borrowers living abroad: Call 001-888-272-5543 (toll-free) or 001-317-570-7397

Members of the U.S. Armed Forces: What you need to know about your federal student loan benefits


Military Personnel Student Loan Benefits and Resources


Sallie Mae appreciates the servicemen and servicewomen who safeguard our freedom. We want to make it as easy as possible to get the information that you, your spouse, family member, or other authorized representative may need to service and manage your federal and private student loans while you’re on active duty.

Military benefits

Do you know that, as a member of the military, you may qualify for special benefits and repayment options for your federal student loans? We’ve compiled a list of federal student loan benefits for borrowers in the military, including the Servicemembers Civil Relief Act (SCRA), Military Service Deferment, and Public Service Loan Forgiveness. In addition, Sallie Mae has created special benefits and services for our private student loans.

Learn more about military benefits

Manage your account

Are you preparing for deployment or want to provide information for the family member in charge of your student loan while you’re deployed? Do you need to update your address, set up online access, or request e-delivery? We’ll make it easy.

Learn more about how to manage your account

Payments during service

Whether you need information about making your payment or want to find out about postponing it while you’re on active duty, let us help you.

Learn more about payments during service

Forms for service members

As a member of the military, you appreciate the importance of having the right forms when you need them. Sallie Mae has put all the forms you need for managing your student loans in one place. These forms allow you to release information to a third party, set up automatic debit, request deferment, and more.

Learn more about forms for service members

Military FAQs

Sallie Mae has created a special section of answers to frequently asked questions about student loans for military personnel. It includes information on designating power of attorney, managing your credit, locating your servicer, and repaying your student loans.

Learn more about military FAQs