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Benefits for servicemembers

  • Understanding the Servicemembers Civil Relief Act (SCRA)
  • Enroll in Sallie Mae SCRA benefits
  • Making payments while you’re away

Manage your account during military service

  • Establishing a power of attorney
  • Protecting your credit with an active duty alert
  • Addressing financial problems

Additional resources


FAQs

How can I provide Sallie Mae my military orders?

Please find the applicable contact info, address, and fax number for your product below.

What does it mean to be in an eligible period of military service?

Under the SCRA, "military service" includes:

Contact information for servicemembers

Student loans

Call us at 855-534-2668. If dialing internationally, please call 877-224-9408.

Our dedicated advisors are standing by to help you: Monday – Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m. ET.

Need to send us orders or documents?
Fax: 855-756-0010
Mail: Sallie Mae, PO Box 6566, Wilmington, DE 19804-6566

Personal Loans

Call us at 855-534-2668. If dialing internationally, please call 877-224-9408.

Our dedicated advisors are standing by to help you: Monday – Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m. ET.

Need to send us orders or documents?
Fax: 855-756-0010
Mail: Sallie Mae, PO Box 6359, Wilmington, DE 19804-0959

Credit cards

Call us at 855-534-2668. If dialing internationally, please call 877-224-9408.

Our dedicated advisors are standing by to help you: Monday – Thursday 8 a.m. to 9 p.m.
Friday 8 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m. ET.

Need to send us orders or documents?
Fax: 855-756-0010
Mail: Sallie Mae, PO Box 3009, Wilmington, DE 19804-0009